About store pickup service

【What is the store pickup service?】

This service allows you to pick up products ordered from our online shop at a participating directly managed store. Since you pick up the products at the store, there are no shipping fees.

 

【Participating stores】

Store pickup service available at:
"REC COFFEE Yakuin Station Shop"
"REC COFFEE Kencho East Shop"
"REC COFFEE Hakata Marui Shop"
(As of July 2025)

 

【Applicable products】

Eligible products will have "Store Pickup Available" displayed on the product page.

 

【How to order】

1. Click the "Add to Cart" button on the product page to add the product to your shopping cart.

2. If you have a preferred date and time for receiving your order, please select it from the cart page.
*If you would like to receive your order as soon as possible, please select "No preference." Your order will be prepared for pickup within 2-4 days of the order date.



3. Click the "Proceed to checkout" button to proceed to the payment page.

4. On the payment page, under [Delivery], select "Pick up at store."



5. We will notify you by email when your order is ready to be picked up at the store.

 

【Process until receipt】

Your order will be ready in 2 to 4 days from the date of order.
Once you receive an email informing you that your order is ready for pickup, please come to the store.
Please provide the store staff with your order number or the name of the person who placed the order.

 

【Receipt period】

The delivery period will be 5 days from the date of receipt of the delivery preparation completion email.
If it has been more than 5 days, please be sure to contact the REC COFFEE online shop.

 

【Delivery packaging condition】

We will deliver it to you in a shopping bag with the REC COFFEE logo.
If the quantity is large, we may divide the shopping bag into multiple bags.
Please note that for heavy items, we may ship them in cardboard boxes for durability.

 

【Notes】

  1. Once your order is ready for delivery, it cannot be cancelled or changed.
  2. If you cannot come to the store within the collection period, please be sure to contact us in advance.
  3. Please note that we cannot offer refunds if you are unable to collect your order after 5 days.