Legal Information and Notices required by the Act on Specified Commercial Transactions
| Distributor | REC COLLECTIVE Co., Ltd. |
| General Manager | Takasugi Sasaki |
| Address | 1-1-26 Shirogane, Chuo-ku, Fukuoka City, Fukuoka Prefecture, 810-0012 JAPAN |
| Telephone number | 092-753-6264 |
| Explanation of fees not included in product price |
Cash on delivery fee : Japan Post flat rate of 330 yen (tax included [Yamato Transport (refrigerated delivery)] |
| Order validity period | [for Convenience store payments] If payment is not received within 3 days of placing an order, we will consider your intent of purchase to be void. Please note that in this case your order will be cancelled automatically. |
| Defective products | Please contact us promptly upon receiving defective products.
Please note that we cannot accept returns unless the product is defective. |
| Sales quantity | Please check each product page for available quantity |
| Delivery | We will ship your order within 7 days of confirming your payment or receiving your order. |
| Payment Methods |
Credit card payment |
| Payment deadline | Within 7 days of receiving our confirmation email. |
| Return deadline | Within 7 days of receiving the product. |
| Return shipping fee | Returns due to customer reasons will be at the customer's expense. In the case of defective products, we will cover the return shipping cost. Refunds or re-shipments for items that have passed their designated collection/delivery period cannot be accommodated. |
| Contact | order@rec-coffee.com |
