Legal Information and Notices required by the Act on Specified Commercial Transactions

 

Distributor REC COLLECTIVE Co., Ltd.
General Manager Takasugi Sasaki
Address 1-1-26 Shirogane, Chuo-ku, Fukuoka City, Fukuoka Prefecture, 810-0012 JAPAN
Telephone number 092-753-6264
Explanation of fees not included in product price

Cash on delivery fee : Japan Post flat rate of 330 yen (tax included

Yamato Transport (frozen delivery):
Up to 9,999 yen / 330 yen (tax included)
~29,999 yen / 440 yen (tax included)
~99,999 yen / 660 yen (tax included)
Up to 300,000 yen / 1,100 yen (tax included)

Shipping Fee
[Japan Post]
Hokkaido (1,530 yen)
Tohoku (1,530 yen)
Kanto, Shinetsu, Hokuriku, Chubu (850 yen)
Kansai and Shikoku (700 yen)
Chugoku and Kyushu (500 yen)
Okinawa (1,150 yen)

[Yamato Transport (refrigerated delivery)]
Hokkaido( 2,560 yen )
Tohoku ( 1,570 yen )
Kanto/ Shinetsu ( 1,030 yen)
Hokuriku ( 890 yen )
Chubu ( 850 yen )
Kansai and Shikoku ( 800 yen )
China( 760 yen )
Kyushu ( 710 yen )
Okinawa ( 1,570 yen )

Order validity period [for Convenience store payments]
If payment is not received within 3 days of placing an order, we will consider your intent of purchase to be void.
Please note that in this case your order will be cancelled automatically.
Defective products Please contact us promptly upon receiving defective products.

Please note that we cannot accept returns unless the product is defective.

Sales quantity Please check each product page for available quantity
Delivery We will ship your order within 7 days of confirming your payment or receiving your order.
Payment Methods

Credit card payment
PayPay
Rakuten Pay
Google Pay
Apple Pay
ShopPay
Convenience store payment
Cash on delivery (Yu-Pack) *Delivery to your postbox is not available for COD purchases.

Payment deadline Within 7 days of receiving our confirmation email.
Return deadline Within 7 days of receiving the product.
Return shipping fee Returns due to customer reasons will be at the customer's expense.
In the case of defective products, we will cover the return shipping cost.
Refunds or re-shipments for items that have passed their designated collection/delivery period cannot be accommodated.
Contact order@rec-coffee.com