Specified Commercial Transactions Act


Seller REC COLLECTIVE CO., LTD.
Person in Charge Takasugi Sasaki
Address 1-1-26 Shirogane, Chuo-ku, Fukuoka-shi, Fukuoka 810-0012, Japan
Phone Number +81-92-753-6264
Additional Charges

Cash on Delivery Fee
Japan Post
Flat rate: 330 yen (including tax)

Yamato Transport (Frozen Delivery)
Up to 9,999 yen / 330 yen (including tax)
Up to 29,999 yen / 440 yen (including tax)
Up to 99,999 yen / 660 yen (including tax)
Up to 300,000 yen / 1,100 yen (including tax)

Shipping Fee
[Japan Post]
Hokkaido (1,530 yen)
Tohoku (1,530 yen)
Kanto / Shinetsu / Hokuriku / Chubu (850 yen)
Kansai / Shikoku (700 yen)
Chugoku / Kyushu (500 yen)
Okinawa (1,150 yen)

[Yamato Transport (Cool Delivery)]
Hokkaido (2,560 yen)
Tohoku (1,570 yen)
Kanto / Shinetsu (1,030 yen)
Hokuriku (890 yen)
Chubu (850 yen)
Kansai / Shikoku (800 yen)
Chugoku (760 yen)
Kyushu (710 yen)
Okinawa (1,570 yen)
International Shipping

We ship internationally via EMS (Express Mail Service).
Shipping fees are calculated at checkout based on the destination country and package weight.
Delivery times vary by country and are generally around 3–14 business days.
A tracking number will be provided after your order has been shipped.
Customs duties, taxes, and import fees are the responsibility of the customer.

■ Hong Kong / Macao / Singapore

Weight EMS
Up to 500g 2,100 yen
501g–1,000g 3,500 yen
1,001g–2,000g 5,000 yen
2,001g–3,000g 6,300 yen
3,001g–4,000g 7,600 yen
4,001g–5,000g 8,900 yen
Application Validity Period [Convenience Store Payment]
If payment is not received within 3 days of placing your order, the order will be automatically cancelled as we will consider that you do not intend to complete the purchase.
Defective Products Please contact us promptly after receiving your order.
Except in cases where the product is defective, we cannot accept returns.
Quantity Available for Purchase Please check each product page for details.
Shipping Time Orders will be shipped within 7 days after payment has been confirmed or after the order has been received.
Payment Methods Credit Card
PayPay
Rakuten Pay
Google Pay
Apple Pay
Shop Pay
Convenience Store Payment
Cash on Delivery (Japan Post Yu-Pack)
*Cash on delivery is not available for mailbox delivery.
Payment Deadline Within 7 days of the confirmation email being sent by us.
Return Period Returns must be requested within 7 days of receiving the product.
Return Shipping Costs For returns due to customer circumstances, the customer is responsible for the return shipping costs.
If the product is defective, we will cover the return shipping costs.
We cannot accept refunds or reshipments for products that have passed the designated receipt period.
Contact order@rec-coffee.com